10 Computer Shopping Tips That Won't Make You Regret

Shopping for a computer is a little like ordering food in a foreign country: you may have a general idea of what you want, but you aren't sure how to ask for it. Because innovations occur so rapidly, no book can give specifics about which machines to consider. But these shopping tips will offer good basic advice even as technology changes.

1. Determine your needs. Computers are not “one-size-fits-all” technology. Before you decide what to purchase, evaluate how you will be using your computer: writing letters, keeping financial records, playing games, tutoring your children, sending and receiving e-mail, and so forth. If you plan to bring work home from the office, make sure you have software that can run your office files, or that you have the ability to connect remotely to your office network. If you have a computer gamer in your house, you might need speakers, video, and multimedia capability to make the computer games soar. Plan on building your own Web site? You'll need a system that's Internet friendly.
2. Do your homework. You may be surprised how interesting computer magazines become when you're thinking of buying a new computer. Scoop up a handful at a local newsstand. Read the computer column in your local newspaper. Familiarize yourself with what's available in the way of features.
3. Create your budget. The computer itself is only part of your purchase. If you fail to budget for the various add-ons (sometimes called peripherals), you will find yourself with either a system that disappoints you or a bill that surprises you. Some of the items you will want to include in your budget:
• Computer
• Monitor
• Printer
• Software
• Keyboard and mouse or trackball
• Drive for backing up your data (like a tape drive or Zip)
• Additional memory
• Modem
• Speakers
• Power protection
• Scanner or digital camera
• Internet connection
4. Get the most computer you can for your budget. Computer technology changes quickly, but the amount you will need to spend to get an adequate computer system remains fairly constant. Instead of setting your sights on a specific computer and waiting for the price to hit your budget, set your budget first, then get the fastest computer you can for your money.
5. Macintosh or Windows? There's little difference in price between these two computing platforms, and most common computer applications, like word processing, personal finance, and Internet software, are readily available for both. Conventional wisdom is that Macs are easier to set up and use and are tops in graphics. Windows PCs, on the other hand, dominate the market and have a broader software selection. Make your decision based on what you're most comfortable with; whether you need a computer that's compatible with what you have at the office; and what software you need to use.
6. Desktop or laptop? If you plan to take your computer on the road, or if desk space is extremely limited, consider using a laptop (or notebook) as your primary computer. But be warned that portables are just as powerful as their desktop counterparts, but they are more expensive and less expandable. Laptops also have smaller screens that can be harder to read, and smaller keyboards that are not as responsive. If you do decide to buy a laptop, you might want to consider combining it with a docking station-an attachment that lets you add a full-size monitor and keyboard.
7. Buy from the right source. There are a plethora of places you can buy a computer-your local computer store, a computer superstore, a consumer electronics store, an office supply store, or mail order. Buy from a place where you feel comfortable. Make sure the salesperson takes the time to explain everything to you so you understand it. Ask about service and support options: Will the store help you set up the computer? What will they do if it doesn't work? What is the return policy? You might want to consider paying extra for additional support just for peace of mind. If you don't need much hand holding, you might want to consider mail order, which can be less expensive and highly reliable. If you do buy mail order, pay by credit card so you have recourse if you run into problems.
8. Choose a brand name. If you're new to computers, stick with a name you know. A “house” brand or a computer built by your cousin might be cheaper, but you could find yourself in a pickle should it suddenly start to malfunction.
9. Don't forget about training. If you're a novice, be sure to sign up for some computer classes. The money invested will pay off in the long run in a more compelling computer experience.
10. Look for bundles. Many computer stores now sell “bundled” systems that contain all the hardware and software you need. These can make shopping easier and save you money. Be sure to buy the right bundle-a “family” package that contains home entertainment and educational software won't do the trick if you plan to use your computer to run a home-based business.