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10 Free Tools Every IT Pro Needs

A list and a description of 10 free software tools every IT pro needs.

Working in the IT business for many years now has taught me several things, not the least of which is how to find good free software. Many of the tools I list here I use on a daily basis. I, like most others in IT, am always looking for a new shortcut or program to help me along. You will find that several of these have very practical applications for the everyday user as well.

These are just a few of the many great applications out there for IT professionals and PC users alike. But these particular tools have made a huge impact on my everyday work. The list isn't perfect and it is always evolving, if you have any great tools that make a big difference in your daily routines please comment it, I am eager to hear your opinions.

  1. LogMeIn

    I have to list this one first because I probably use it the most. LogMeIn is a remote system for your computer systems. Basically it works by installing a client on the computer you wish to be accessible, it will then associate itself with your account. When you login to your account on the website you will see that computer in your inventory list and whether or not it is available to connect. You will need administrator rights on the computer to log in. There are also some cool scripts that will automate the install for you so you don't even have to enter your account info every time you want to install it, which is great for mass deployment.
  2. PsTools

    I have to say, this one has really came in handy on several occasions. Microsoft's PsTools is actually a collection of command line tools aimed at helping network administrators work remotely. Some of the most handy features are being able execute remote installs silently, view who is logged in to and shutting down a remote computer. Definitely worthy of a top 10 list.
  3. Ultimate Boot CD

    One problem we are constantly faced with is dealing with computers that will no longer boot into their OS for whatever reason. The Ultimate Boot CD is a bootable CD that gives you several tools for diagnosing and repairing non bootable drives. It also includes features that allow you to recover deleted files, create NTFS volumes, scan the drives for viruses and clone disks. A definite must have.
  4. Daemon Tools

    A good CD and DVD Emulation program. A must have if your like me and have everything in an .iso format. Actually it ranks up there with the best, and it's all free. One thing I especially like about it is how well it works with my virtual machines. It is compatible with 11 different image file types and comes in x86 or x64.
  5. Firefox

    I know, I know, everyone already knows all about Firefox. The real deal is that the extensions that are available for Firefox is what makes it so valuable. Its flexibility allows me to configure it especially for my work environment.
  6. AutoIT

    AutoIT is a simple automation tool for Windows apps. It uses mouse and keystroke emulation to automate task. You can use this to make a script or an install package. I use this for a few tedious tasks, one of which is setting up Outlook for a new user. The script is predefined with all the basic information and preferred settings. The other AutoIT script I use a lot is the package I made for LogMeIn free. The package is a full executable package that runs the install and fills in all the account information.
  7. USB Apps - I, II

    Ok, I agree, this is somewhat vague, but there are too many to list. Instead I will direct you to some sites with all the portable USB freeware/open source apps you could ever want. There are tons of utilities for network and PC troubleshooting and repairing. These become especially handy when your out in the field doing a repair.
  8. TrueCrypt

    Any computer use will agree that keeping your information confidential is always a concern. With TrueCrypt all those worries can be put to ease. TrueCrypt allows you to create an encrypted volume with any file name. So for example, you can call it winds.sys and hide it in some random folder where no one will ever suspect it. You can also configure the encryption to use a password, key file(s) or both. TrueCrypt supports some of the latest most advanced encryptions available. One great thing about TrueCrypt is you can create a volume small enough to carry on your USB drive and TrueCrypt is totally portable. You can run it directly from the USB drive itself. Another great feature is that you can mount the file to any drive letter you choose and drag and drop files into your mounted folder as you work, it encrypts on the fly. Definitely a must for anyone wanting security with mobility.
  9. Synergy

    This app is particular useful to me. Synergy allows you to share a single keyboard and mouse across multiple computers using their own displays. This works across multiple operating systems too, which is great since I run Ubuntu on one and Windows on the other. I use this mainly when I am in the office and I have both my laptop and my desktop running. I am not sure what the maximum number of computers you can run at a time, but I have personally ran it using four different computers and one keyboard/mouse.
  10. CCleaner

    Ccleaner is a freeware optimization and privacy tool. It is lightweight and a great tool for cleaning up all those unused temp files. It also features a great registry cleaning tool. The one thing I live about this tool is that it's such a small install, and its super fast.

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Comments (25)
#1 by Jason, Nov 15, 2007
Great list, I actually use several of those as well.
#2 by TayTay, Nov 15, 2007
Cool list, I like UltraVNC which is also free.
#3 by PChomeConnect, Nov 15, 2007
These are some great apps, its always interesting to see what apps other people use. One that I like also is called putty, its a free telnet /ssh prog.
#4 by Enama¥, Nov 15, 2007
Good list.


#5 by Kevin, Nov 15, 2007
I used to use PSTools all the time when I worked in tech support, specifically psloggedon and psshutdown. Reminds me of another great set of SysInternals tools bought by MS - Filemon and Regmon.
#6 by 44_fighter, Nov 16, 2007
I like it!
#7 by Anne Lyken-Garner, Nov 17, 2007
Great list and helpful too!
#8 by vandamonium, Nov 18, 2007
Great list. I use several myself and I\'m just a plain old simple user, not an IT tech or whatever you call them now days. I remember the old BBS days and sysops, and I was kinda old even then.
#9 by Chelle, Nov 19, 2007
Firefox and all the extensions and other Mozilla apps are my close friends!
#10 by Mikel Alexander, Nov 22, 2007

We use LogMeIn and find it to be very secure. I am not sure how you installed default passwords if your computers were on a domain. When we log into a computer it authenticates with AD. It works over an encrypted secure connection. Maybe an older version was less secure but I find this one to be very secure, more so than VNC in the fact that if you terminate an IT guy you don't have to change the VNC pass on all your computers, you can just disable their AD acct. Also, if the users are remote users using laptops using VNC can be difficult.
#11 by daris, Nov 23, 2007
great list!
#12 by Zenka, Nov 27, 2007
Very good article. I always use Daemon Tools and Firefox. You can find more info about softwares and which are needed by any PC user here: http://www.computersight.com/Software/The-Most-Needed-Software.39875/2
#13 by Greg, Dec 8, 2007
The one tool (more like a whole garage-full of tools) I use most is cygwin. I don't consider a Windows PC worth using until it has it. Shell scripting, ssh client/server, sftp client/server, X-windows, rsync, cron, pretty much the whole UNIX pantheon. If you're working in a mixed Win/Linux environment, cygwin is an absolute must. Even if you're cursed with a pure Windows environment, cygwin makes life so much better.
#14 by The Wax Conspiracy, Dec 8, 2007
Been a big recent fan of LogMeIn. Very much a cool tool with a great free option to boot.
#15 by QuickShare, Dec 10, 2007
smart pointers are C++ objects that simulate simple pointers by implementing operator-> and the unary operator*.
#16 by Crash, Dec 13, 2007
I use the free alternative to LogMeIn called CrossLoop.
#17 by Eric, Feb 4, 2008
I have recently stopped using DaemonTools to use a program called MagicDisc, it can use up to 15 drive mounts as opposed to Daemon's 4. I don't know the exact number, but it also will mount more formats than DaemonTools
#18 by greg, Feb 25, 2008
why not just use a kvm switch? then you can use the same monitor too
#19 by Freevare lover, Mar 1, 2008
Nice blog. Check out for more freevares at Freevare
#20 by Freevare lover, Mar 1, 2008
http://freevare.blogspot.com/
#21 by myddrn, Mar 28, 2008
@18 While KVM switches are very handy for some applications, Synergy allows you to use two operating systems at once fairly seamlessly by sharing the copy/paste clipboard between them.
#22 by TechIsCool, May 3, 2008
I use senergy all the time becuase we have lab computers and we can bring in our laptops if we want so we just us senergy to make desktop and laptop seemless when were at school it works great we one day had 35 computers hooked up to senergy just to we if we could one mouse and keyboard for the whole class LOL.
#23 by bigjohnny, May 3, 2008
I used to use autoIT, now I use autohotkey, which is a scripting language descended from AutoIT. AutoHotkey just seems more intuitive and they have great forums and sample scripts. www.autohotkey.com
#24 by Rothgar, May 3, 2008
If you use two windows boxes I would recommend using Input Director over Synergy. It is more actively developed and works a little better in my opinion. It is also free.
http://inputdirector.com/
#25 by Techpro, May 6, 2008
That logmein script sounds excellent! Really easy to support customers with...Any chance of sharing or writing an article about it?
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